Madelline G. possesses extensive experience in customer service operations, technical support, and engineering program management across major companies. Key roles include Customer Service Operations Manager at F & J Trading Group, where strategic initiatives enhanced scalability, and various positions at Google, involving the leadership of global testing, bug triage programs, and international launch readiness for products such as Google Pixel Tablet. Additional experience includes managing technical support teams at Time Warner Cable and leading international quality assurance for Apple during significant product launches like iPhone and iPad. Madelline holds a degree in Mathematics and Spanish from The University of Texas at Austin, along with studies in French at Université Jean Moulin in France.
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