Mark Youngberg is an experienced professional with a strong background in analytics and strategic management across various industries. At Kia Canada Inc., Mark Youngberg contributed significantly to brand strategy by analyzing demographics and customer behaviors. Subsequent roles at BlackBerry included Senior Analyst and Manager, focusing on customer retention and reporting to executives, where Mark Youngberg utilized data-driven insights to enhance customer loyalty and inform strategic decisions. Previous experience at J.D. Power involved market research and analysis, while the current role as Program Manager at Google emphasizes leading support readiness programs and leveraging data analytics for process improvements. Mark Youngberg holds a Bachelor's degree in Economics from Wilfrid Laurier University.
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