Matt Hartley

Matt Hartley is a seasoned professional with extensive experience in customer care, consulting, and project management within the technology and housing sectors. Early career roles included summer hires at EB Developers and The Alliance For Consumer Education, where foundational skills in resource planning and marketing were developed. Subsequent positions at Navigant Consulting as a Senior Consultant highlighted project management capabilities and leadership of teams. Hartley's tenure at Google, starting as an MBA intern and evolving into leadership roles such as Head of APAC Hardware Customer Care and now Head of Pixel Customer Care, showcases a strong track record in scaling teams, developing strategic initiatives, and enhancing customer support operations across diverse markets. Educational qualifications include an MBA from Duke University and a Bachelor's degree in Commerce from the University of Virginia.