Matthew Townsend

Matthew Townsend is a senior-level operational, organizational development, and user experience professional with extensive experience leading change and driving complex programs. At IDEO, they served as Business Operations Lead, impacting business through design thinking methodologies. They later held key roles at Google, where they built and managed teams in UX operations and organizational development, guiding initiatives that empowered thousands of employees. Matthew's earlier experience includes roles at Walmart and Pandora, where they directed operations and change management efforts. They are currently pursuing a Bachelor of Arts in Business Administration and a Master of Business Administration.