Matthias Ziener has extensive experience in product support and management, currently serving as a Manager for Product Support Managers at YouTube since June 2022. Prior to this role, Matthias held several positions at Google, including Cloud Program Manager for the Public Sector and Manager of Global Customer Care for YouTube & Display. Matthias is also the founder of masterwiki, where responsibilities included concept development, technical implementation, and user engagement from February 2011 to January 2019. Earlier career experiences include strategy and controlling internships at mirapodo GmbH and the European Parliament. Matthias holds a Master of Science in International Business from Maastricht University and a Bachelor of Arts in European Studies from Otto-von-Guericke-Universität Magdeburg.
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