Megha M. Patel is a seasoned IT professional with a comprehensive background in customer engineering and technical support. Currently employed at Google since July 2018, Megha provides global technical support, diagnosing complex issues across various operating systems and applications. Prior experience includes roles at Sprinklr, where Megha optimized technical support workflows and enhanced ticket system efficiency, and experience as a Talent Acquisition Intern at Metro-North Railroad, focusing on recruitment activities. An educational foundation in Information Technology and Informatics complemented by Human Resource Management was established at Rutgers University. Megha also has experience as a tutor, assisting middle school students in mathematics.
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