Melissa D.

Melissa D. is an accomplished editorial and content professional currently serving as Editorial Lead at Google since January 2024, following a tenure as Senior Product Support Manager for Workspace and various roles related to product support and content strategy within the company. Prior experience includes a position as Content Operations Lead at Cognizant, where leadership involved managing a team focused on delivering high-quality online help content. Earlier in the career, Melissa D. worked as a Staff Consultant with WordsWorth Associates, Inc., coaching over 45 clients in effective communication, while also contributing as a Research Associate at Global Action On Aging, where significant increases in readership were achieved. Additional experience includes managing ESOL program initiatives at the Research Foundation of The City University of New York.