Melissa Smith, PhD, has extensive experience in user experience research and human factors, highlighted by roles at Google, where Melissa currently serves as Staff UX Research Lead for Google Workspace, following a tenure as Staff UX Research Manager for YouTube Premium & Commerce and YouTube Music. Prior experience includes founding and leading postmodernform, a luxury candle and home goods brand, and working in various research capacities at organizations such as the Naval Surface Warfare Center and Sonalysts, Inc. Melissa holds a PhD in Human Factors & Applied Cognition from George Mason University, complemented by a B.S. in Psychology from the University of Central Florida. Research interests encompass cognitive psychology, human-robot interaction, and usability testing, showcasing Melissa's commitment to advancing understanding in these areas through a blend of academic and practical applications.
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