Midou Nafaa

Midou Nafaa is an experienced Customer Success leader with a strong background in the internet industry, particularly in Business Planning & Strategy, Research and Development (R&D), and Big Data. From 2006 to 2012, Midou served as an R&D Principal Investigator at UCD, where they led an innovative telecom and computer networks program and successfully attracted over $1.5M in funding. Midou has held various positions at Google, currently serving as Senior Director of Analytics since 2025, and previously managed teams focused on customer success analytics and business intelligence. Midou co-founded Forkstream, leading its business planning and securing significant seed funding before its acquisition by Openet. They hold a PhD in Computer Science from UVSQ and an MBA from Boston University.