Mindy Maxwell is an experienced UX Research Lead and Manager with a robust background in understanding user behaviors and needs across diverse industries. With a professional history that includes leading UX research at Pearson, Google, and Rapid7, Mindy has employed various research methods such as surveys, usability testing, and ethnographic observation to inform design and product development. Additional roles at Intralinks and as a consultant provided further expertise with clients spanning automotive and healthcare domains. Mindy holds a Master of Science in Human Factors in Information Design from Bentley University, alongside certifications in user-centered design. Noteworthy achievements include significant improvements in user engagement rates during research fellowships and mentorship roles for junior UX professionals.
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