Monica Rehmann is a seasoned professional with extensive experience in graphic design and technical support operations. From February 1994 to April 2001, Monica worked as a graphic designer for various companies, supporting prominent local brands. Monica's role as Escalation Manager at Doubleclick International (October 2005 - March 2008) involved managing crisis responses and coordinating cross-functional teams globally. Following this, Monica served as a Senior Technical Support Analyst, leading support initiatives for clients in Spain and the UKI. Monica continued to excel at Google, where responsibilities included Director of Cloud Billing Support Operations and Head of Customer Success for the Americas, managing sizable teams and implementing strategies for operational efficiency. Monica holds a Bachelor's Degree in Graphic Design from Instituto Tecnologico ORT II in Buenos Aires, Argentina.
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