Nancy Bell is a multi-disciplinary researcher with over 15 years of experience, specializing in the development and application of research and analytic methods to enhance customer experience and inform business strategy. They previously served as an Ethnographer and User Research Lead at Microsoft Corporation, and later held roles such as User Experience Research Lead and Manager at various companies, including WebTV and Macys.com. Currently, Nancy is a UX Research Manager at Google and is pursuing advanced education through multiple prestigious institutions, including a postdoctoral fellowship at the University of Utah and a doctorate at Université de Neuchâtel.
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