Natasha Avila

Natasha Avila has an extensive background in customer success and operations management across leading tech companies. They served as the Customer Success Executive and Consulting Delivery Lead at Google since 2023, and previously held key positions at Microsoft, Elastic, and Zuora, where they achieved remarkable retention rates. Natasha founded e-medicis and led the Customer Success department at SlimPay, significantly improving customer satisfaction metrics. They hold an MBA from the University of Cambridge and a Master in Engineering from Cornell University, alongside ongoing education at Télécom Paris.