Neal Kaplan is a highly experienced technical writer and documentation manager with a career spanning multiple companies and roles. With a BA from the University of California, Berkeley, Neal began professional experience at Informix Software, progressing through various positions at companies such as Oracle, Saba, and Crystal Dynamics. Neal's expertise includes managing documentation teams and creating comprehensive user guides, installation manuals, and training materials for software products across diverse industries, including data analysis, messaging, and subscription billing management. Currently, Neal serves as the Manager of Cloud Information Experience at Google, overseeing documentation initiatives and enhancing user support across cloud services.
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