Nicholas Cruz has a diverse professional background with experience in customer service and project management. At Wells Fargo, as a Customer Care Specialist II in Mortgage Servicing, Nicholas effectively communicated solutions to home mortgage clients and achieved a client satisfaction rating of 97%, resulting in a promotion within six months. Prior to that, Nicholas served as a Certified Trainer at Raising Cane's Chicken Fingers, conducting training sessions for over 15 new hires. Most recently, Nicholas has worked at Google, starting as a Project Manager Apprentice for Google Pixel phones before advancing to the role of Engineering Project Specialist. Nicholas holds a High School Diploma from San Antonio Leadership Academy with a GPA of 3.90.
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