Nicole Johns is an experienced Technical Writer with a solid background in cloud security and software documentation. At Zscaler from June 2018 to July 2019, Nicole documented key features of the company's cloud security platform, including Cloud Firewall, URL Filtering, and Cloud App Control, and improved product documentation during an internship. Since August 2019, Nicole has been contributing to the documentation of Google Kubernetes Engine (GKE) at Google. Nicole holds a Master of Science in Computer Science from the University of California, Santa Cruz, with a GPA of 3.63, and a Bachelor of Arts in English Literature and Early Modern European History from The Australian National University, achieving a GPA of 3.96.
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