Omar Y. possesses extensive experience in technical support and operations within the technology sector. Notable positions include IT Support Specialist at DeSales Media Group, where responsibilities involved liaising with IT vendors and troubleshooting a variety of technology platforms. A significant tenure at Apple included roles as Family Room Specialist and Genius, where Omar Y. provided customer training and technical support, and developed training programs for new employees. Additionally, Omar Y. served as Technical Operations Manager at Google and held positions at Best Buy and in other roles that emphasized customer engagement and operational efficiency. Omar Y. holds a Bachelor of Science in Criminal Justice Theory and Practice from John Jay College and has attended Westchester Community College.
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