Phillip McCoy possesses extensive experience in information technology support across various prestigious companies. Notable roles include senior positions at Capital One and Tesla, where Phillip has excelled in ticket resolution, data migration, and onsite technical support for diverse operating systems and applications. Experience spans from IT support technician roles at Palantir Technologies and Fry's Electronics to supervising a team at SquareTrade. Phillip has demonstrated proficiency in network troubleshooting, software deployment, and managing a user base of over 100,000 individuals. The career reflects a strong commitment to maintaining efficiency and exceeding service level agreements while providing exceptional support in fast-paced environments.
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