Pratana C.

Pratana C. is an experienced professional in process engineering and operational management, with a strong background in both healthcare and financial services. At North York General Hospital, Pratana led a team to optimize the hospital's portering process, resulting in a notable turnaround time improvement and recognition in a national competition. As a Process Analyst at CIBC, Pratana implemented a standardized intake process that achieved significant operational savings and successfully navigated complex stakeholder environments to identify and reduce waste. In roles at Google and IBM, Pratana managed cross-functional teams and drove e-commerce capabilities, earning multiple service excellence awards for outstanding contributions. Academic credentials include a Bachelor of Applied Science in Industrial Engineering from the University of Toronto, complemented by minors in Engineering Business and Advanced Manufacturing.