Rakesh Gurbani has extensive experience in operations and customer support, beginning a career as a Customer Support Associate at Dell in October 2003, eventually advancing to a Customer Experience Coach by May 2007. Rakesh transitioned to Google in 2010, holding various leadership positions including Manager of Business Operations and Site Lead for UMM Sales, overseeing teams of over 200 members and managing strategic initiatives. Other roles at Google included Senior Program Manager for Google Messages and Google Maps, and Team Lead for Digital Content and Commerce, focusing on operations, vendor management, and quality assurance. Rakesh holds a PGDBA in Management and Human Resources from Symbiosis Centre for Distance Learning and a BS in Mathematics, Physics, and Computer Science from Aurora Degree College.
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