Raphael Laxe is an experienced IT and sales professional with a strong background in contact center solutions and customer collaboration. At Atento Brasil S/A, Raphael developed a music-on-hold management system and provided technical support for various platforms. Following that, roles at Wittel involved leading technical teams in implementing and managing customer collaboration solutions for notable clients. Raphael further advanced in sales at Twilio, executing contact center strategies across industries in Brazil and eventually joined Google as a CES AI Sales Specialist, focusing on enhancing customer interactions through AI. Raphael holds a degree in System Analysis from Centro Universitário da Cidade, an MBA from the University of California, Irvine, and expertise in business management from Fundação Getulio Vargas.
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