Richard M. has extensive experience in digital marketing, technical consultancy, and customer support across various roles in multiple companies, including Google, Pagar.me, and UOL - Universo Online. Richard has managed advertising campaigns, led client onboarding, and provided customer service while focusing on enhancing user experience and retention. With a robust educational background in Marketing, Customer Experience, Information Technology, and Digital Marketing, Richard currently serves as Country Lead for the Google Street View project in LATAM, overseeing complex field operations and team coordination across the region.
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