Ru B. is a seasoned CRM Business Analyst at Otis Elevator Co. since November 2019, specializing in CRM Dynamics services and project lifecycle management using Azure DevOps, SQL, and PowerBI. Prior experience includes an internship at Valyant AI, focusing on system testing, data visualization, and client interactions to enhance revenue through data annotation. As an ecommerce Business Analyst for the Academic Experimental Project - PetsGlory, Ru B. conducted analyses to inform marketing strategies and utilized tools like JIRA and Tableau for project management and reporting. Additionally, experience as a Volunteer External Communications Manager for Project Management Without Borders involved overseeing marketing strategies and social media projects. A prior role as a Business Analyst at Pactic Media Concepts Pvt Ltd included business requirement gathering and data visualization, resulting in significant lead generation and budget management. Ru B. holds a Master's degree in Management Information Systems from the University of Colorado Denver.
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