Ryan McLachlan is an experienced professional with a diverse background in fraud analysis, data operations, and customer success. Ryan's career includes roles such as Fraud Systems Analyst at Iridium, where responsibilities involved database management for tracking various fraud alerts, and Sr. Fraud Specialist at LightBridge. In managerial positions at Telecorp and CaseCentral, Ryan oversaw development projects and data service teams, respectively. Significant contributions were made as Sr. Director for Professional Services at both Guidance Software and OpenText, focusing on customer relationship management and operational integration. A recent position as Professional Services Delivery Executive at Google Cloud continues to enhance Ryan's leadership and technical expertise. Educational credentials include a BA in International Relations from the University of California, Santa Barbara, and an MA in National Security Policy Studies from The George Washington University. A period of sabbatical from 2018 to 2021 was spent on personal development and family engagement.
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