Scott Brooks has over two decades of experience in sales and technical roles within the technology and telecommunications sectors. Starting as a System Administrator at Special Investigations Group (SIG) - Onyx Insurance, Scott progressed to notable positions including Regional Vice President at Five9, where responsibilities included maximizing revenue and managing a team of Enterprise Sales Directors. Previous roles include Senior Director at Enghouse Interactive, focusing on customer satisfaction and managing technical support teams, and Customer Support Engineer at Telecorp Systems Inc. Currently, Scott serves as a Senior Enterprise Account Executive at Google, after holding various leadership positions at LiveOps Cloud Platform. Areas of expertise include CCaaS, customer self-service, voice analytics, and workforce optimization for mid-market and enterprise clients.
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