Stephen Loucel is an experienced professional with expertise in quality management and operations, holding diverse roles across prominent companies. At Sony Computer Entertainment America LLC, Stephen revitalized the Quality Program to align with the company's strategic goals. As Global Vendor Manager Lead at YouTube, Stephen managed a $35 million budget and led a team to optimize operations, achieving significant cost savings. Stephen has also held pivotal roles at Google, where contributions included enhancing customer support processes and leading large support operations. With a solid foundation in psychology and management from the University of California, Irvine, Stephen is recognized for effective team leadership and cross-functional collaboration.
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