Susan Ngo is a User Experience Manager at Google, where they have held various roles since 2017, including Staff User Experience Designer for Cloud AI and Machine Learning Solutions. Previously, Susan worked as a Media Relations Coordinator at Oxfam America, successfully strategizing media placements and managing a public information team. Their design expertise extends to positions at Gallagher & Associates, Heatit.cc, and Havas Worldwide, where they contributed to projects for notable clients such as IBM Watson and Google Ads. In addition to their practical experience, Susan serves as an Adjunct Professor at the School of Visual Arts, sharing knowledge in Interaction Design. They hold an MPS from New York University and a BA in Political Science from Boston University.
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