Susara van den Heever is the Director of AI Customer Architects at Google Cloud EMEA, where they focus on delivering trusted and measurable AI value to enterprises. They began their career in Decision Optimization, discovering mathematical programming during their PhD, which influenced their approach to data-driven decision-making across various industries. Susara has held several prominent roles at major organizations, including IBM, where they led teams and managed innovative projects in data science and AI. Currently, they lead efforts in Generative AI and Customer Engineering at Google, fostering innovation and client success in the rapidly evolving tech landscape.
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