Sydroy Fernandes

Sydroy Fernandes serves as a Global Process Manager at Google since October 2025, following a tenure as Process Excellence Manager at Haleon, where significant improvements were made to the O2C disputed invoice process, earning recognition with a Haleon Silver Award. Prior experience includes roles as a Business Analyst at Reliance Retail, where strategic planning led to a substantial increase in customer engagement and conversions, and Senior Operations Manager at Godrej & Boyce Mfg. Co. Ltd., focusing on digital transformation and customer engagement initiatives. Earlier positions include an internship at Wipro concentrating on business process alignment and operations management experience at GSH Group and Mormugao Port Trust. Sydroy Fernandes holds a Post Graduate Diploma in Management from the Goa Institute of Management and a Bachelor's Degree in Mechanical Engineering from Visvesvaraya Technological University.