Tufail Jan is an entry-level IT support professional currently working as an Information Technology Intern at Google since July 2023 and serving as an Online Event Management Coordinator at IdeaGist since May 2024. Tufail recently completed the Google IT Support Professional Certificate, which encompassed various aspects of IT support, including troubleshooting, customer service, networking, operating systems, system administration, and security, complemented by hands-on labs. Tufail is pursuing a Bachelor's degree in Information Technology at the University of Agriculture, Peshawar, and is also studying to become an IT Support Specialist through Coursera.
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