Vipul Sharma

Head of Customer Acquisitions & Onboarding Operations (APAC) Google Customer Solutions

Vipul Sharma is a seasoned professional with extensive experience in business development and operations within the travel and hospitality industry. Notable roles include Director of Business Development at Travelguru / Desiya Online Travel Distribution, where Vipul was instrumental in establishing the largest hotel distribution network in India, and serving as Associate Director at Hyatt Hotels Corporation. At American Express, Vipul held multiple leadership positions, including Director of Consumer Travel & Lifestyle Services and Sr. Director of Global Network Enablement, focusing on customer experience and operational excellence. Earlier career experiences encompass sales management roles at Mandarin Oriental Hotel Group and The Oberoi Group. Vipul's educational background includes an MBA from All India Management Association and a leadership certificate from Harvard Business School. Recently, Vipul worked with Google Customer Solutions as Head of Customer Acquisitions & Onboarding Operations for APAC.

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Singapore

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