Yong Yao is a seasoned Senior Software Engineer Manager at Google, with a tenure beginning in November 2010, focusing on Google Cloud AI and Applied AI, and leading the development of Agent Assist within the Customer Engagement Solution suite. Previously, Yong served as a Staff Software Engineer at IBM from February 2007 to November 2010, where major contributions included leading the query optimizer support for DB2 and developing the next-generation multi-core optimizer. Yong's early career featured internships at IBM's Almaden Research Center and T.J. Watson Research Center, focusing on distributed query processing and in-network aggregation algorithms. Yong holds a Ph.D. in Computer Science from Cornell University and a Bachelor of Science in Computer Science from Peking University.
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