Zach Genzmer is a Program Manager in Strategy and Operations at Google, specializing in strategic headcount management and organizational design for a large workforce. Previously, Zach oversaw service experience and store operations at Nordstrom, where they led multifunctional teams to drive sales and enhance customer engagement. With a strong focus on sales strategy and customer experience, Zach developed training models and managed significant revenue-generating teams throughout their career in retail. Zach's educational background includes coursework in Business Administration and Management from Orange Coast College.
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