Gopher Resource
Chad Ozz is an experienced IT Operations professional currently serving as the IT Operations Support Manager at Technology since January 2024. Previously, Chad held roles such as IT Operations Manager at Oggi Talent in 2023, focusing on client engagement and comprehensive IT operations management. Chad also managed IT Customer Support at ECMC Group from 2020 to 2022, overseeing various services including IT incident management and ServiceNow administration. Other notable positions include IT Operations Support Manager at Expedia Group, with a significant impact on over 10,000 employees, and IT Operations Manager at Publicis Groupe, where support services were provided to more than 4,000 employees. Chad's early career included roles such as Technical Consultant at McGraw Hill and Operations Administrator at Steamworks Management, LLC. Chad holds an Associate of Science in Voice and Data Technology from Minnesota State - Alexandria and a Bachelor of Science in Information Technology from DePaul University.