Francesca M. currently serves as the CRM & Automation Manager at GoStudent since April 2022, following a role as International CX Specialist at Faire from November 2021 to April 2022. Prior experience includes working as a Registration Student Support Assistant at NABA - Nuova Accademia di Belle Arti and as a Student Advisor / B2C Courses Assistant at John Peter Sloan - the School, where responsibilities involved student support, data management, and client relationship building. Francesca's career began as a Lead Bookseller at Waterstones, coordinating book launches and providing expert recommendations in various academic fields. Francesca holds a Master of Arts in Comparative Literature from Queen Mary University of London and a Bachelor's degree in Foreign Languages, Literatures, and Linguistics from Alma Mater Studiorum – Università di Bologna.
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