Thuy Luc

Thuy Luc is an experienced customer service professional with a strong background in educational and hospitality sectors. Currently serving as a Customer Service Representative at Got It Vietnam since March 2021, Thuy handles customer inquiries and collaborates on product enhancements. Previous experience includes roles at Bedrock Educational Consultants as a General Assistant, where responsibilities encompassed client interactions and administrative tasks, and at Topica Edtech Group as a Customer Success Associate, delivering high-quality services that fostered customer loyalty. Additional experiences include curriculum development, internship roles in translation and hotel reception, and customer support at Gear Inc. Thuy holds a Bachelor's degree in Linguistics from Hanoi University.