Chanel Farago

Customer Success Manager at GoTab

Chanel Farago has a diverse work experience spanning multiple industries and roles. Chanel most recently worked at GoTab as a Customer Success Manager, where they served as the primary contact for restaurants and venues during the onboarding process and established relationships with new and existing customers.

Prior to that, Chanel worked at Strava as a Partner Operations Coordinator, ensuring clients received excellent operational customer service and organizing timelines and guidance for campaigns. Chanel also learned and utilized Strava-built admin tools for campaign setup and maintenance.

Chanel has a background in sales and account management, having worked at Nasdaq as an Account Director. In this role, they built and maintained strategic relationships with clients and engaged with over 100+ clients, including CEOs and General Counsel. Chanel also worked as an Inside Sales Associate at Nasdaq, supporting sales representatives in identifying opportunities, prospecting and cold calling/emailing potential clients, and performing demonstrations.

Before their time at Nasdaq, Chanel worked at Fitbit as a Workplace Receptionist, responsible for greeting visitors and ordering office supplies. Chanel also facilitated building and employee moves using OfficeSpace.

Chanel has prior experience in roles at Saint Mary's College of California, including Athletic Camps Student Coordinator, Facilities Supervisor, Resident Advisor, and Women's Rugby President. In these roles, they handled communication with parents, resolved customer service issues, supervised staff members, enforced rules for safety, conducted community meetings, and organized events.

Additionally, Chanel worked at PointCare as a Sales Assistant, conducting internal research, making sales calls to healthcare clients, and serving as the first point of contact for potential clients. Chanel also worked as a Volleyball Coach at Orinda Intermediate School, creating a welcoming environment for players of all skill levels and teaching the value of teamwork and sportsmanship. Chanel briefly worked as a Sales Associate at Sunglass Hut, providing excellent customer service and organizing and cleaning sunglasses for display.

Overall, Chanel Farago has a strong background in customer service, account management, sales, and event coordination, with experience in the technology, finance, and retail industries.

Chanel Farago completed their High School and Middle School education from Forest Ridge School of the Sacred Heart from 2004 to 2012. Chanel then went on to pursue a Bachelor of Science (B.S.) degree in Business Administration with a concentration in Entrepreneurship from Saint Mary's College of California. Chanel attended this college from 2012 to 2016.

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