Jon Parrish has extensive experience in technical consulting and solutions design, particularly within the UCaaS and CCaaS domains. Currently serving as a Senior Enterprise Solutions Consultant at GoTo since August 2019, Jon specializes in providing pre-sales technical support and customizing solutions to align with client business goals. Prior to this role, Jon worked at Genesys | Interactive Intelligence from November 2015 to June 2019 as a Senior Solutions Consultant and previously as a Senior Sales Engineer, where responsibilities included engaging with customers to improve their operations and optimizing Contact Center solutions. Jon's career in technical consulting began at Convergence Solutions, Inc. as a Senior Sales Engineer, focusing on telecommunications and network design for Fortune 1000 clients. Jon holds an Associate of Arts degree in Computer Science from Saddleback College and a Bachelor of Science in Business Administration with a focus on Information Technology from San Diego State University.
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