Marcus T. is a highly experienced technical professional with a strong focus on voice engineering and automation. Currently serving as a Senior Field Engineer II at GoTo since November 2020, Marcus is responsible for building automation tools, designing custom integrations, and leading customer onboarding processes. Prior roles include Senior Voice Engineer, where Marcus specialized in VoIP hardware configuration and implementation, as well as Technical Voice Specialist at TPx Communications and Support Group Lead at Single Digits, Inc. Additionally, Marcus owned To The Core Productions and developed customer engagement expertise at Best Buy. Currently pursuing a Bachelor of Technology in Computer and Information Sciences at Southern New Hampshire University, Marcus has a solid educational foundation that includes experience in information technology from NHTI and a high school diploma with a focus on technology and video production from Pinkerton Academy.
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