Mate Gubics is an experienced professional with a background in customer service and technical support. From 2018 to 2021, Mate served as a Product Support Specialist at Deutsche Telekom IT Solutions HU, providing multilingual support for hardware and software inquiries. Prior experience includes a role as an SQL Database Administrator at IBM, where responsibilities involved database management and data protection, and as a Customer Service Agent at ALDI Magyarország, offering support to internal supermarket customers. In 2022, Mate took on the position of Customer Service Team Lead at GoTo, leading a team of 15, coaching employees, and managing performance metrics. Educational qualifications include a Bachelor's degree in Communication and Media Studies from the University of Pécs and ongoing studies for a Master of Arts in International Relations and Affairs at Budapest Business University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices