Robert Bignall

Head of Customer Success at Vantage

Robert Bignall's work experience is as follows:

- Head of Customer Success at Vantage since March 2020. Previously worked as a Customer Success - Digital Marketing at the same company from May 2018 to March 2020.

- Marketing Coordinator at Thinking Cap from February 2018 to May 2018.

- Assistant (The Porch) at The MRG Group from May 2017 to October 2017.

- Server at St Louis Bar & Grill from July 2016 to February 2017.

- Customer Service Representative at Sagicor Group Jamaica Limited from March 2015 to July 2015. Also worked as an Intern at the same company from November 2014 to February 2015. In this role, they resolved problems or discrepancies concerning client accounts, processed daily transactions, cashed checks, balanced currency, and utilized computers and adding machines.

- Park Attendant at Hershey Entertainment & Resorts from May 2014 to September 2014. Duties included explaining safety procedures to riders, operating equipment, and providing assistance to patrons.

- Front Desk Supervisor at Dakota Cowboy Inn from May 2013 to September 2013.

Robert Bignall has a diverse education history. Robert obtained a Post Graduate Certificate in Event Marketing - Sport, Entertainment, and Arts from Seneca College in 2016-2017. Prior to that, they also earned a Post Graduate Certificate in Brand Management from the same institution in 2015-2016. In 2011-2014, they attended The University of the West Indies, Mona, where they completed a Bachelor of Science (B.Sc.) degree in Marketing. Robert'searly education includes attending Kingston College from 2004-2011, where they focused on Business Administration and Management, General.

In addition to their formal education, Robert Bignall has also acquired several certifications. Robert obtained the Facebook Blueprint certification from Facebook in April 2019. In January 2016, they became a Hootsuite Certified Professional through Hootsuite Media Inc. Robert also holds a Smart Serve certification from Smart Serve Ontario, which they obtained in January 2016.

Links

Previous companies

The MRG Group logo

Timeline

  • Head of Customer Success

    March, 2020 - present

  • Customer Success - Digital Marketing

    May, 2018