James Greig

James Greig has a diverse work experience spanning several companies and roles. James currently holds the position of Head of Customer Success at Govin, which they started in February 2023. Prior to this, James worked at Workiva for a significant portion of their career. At Workiva, they held various roles including Director of Customer Solutions, Director of Services & Solution Consulting for EMEA, and Head of Customer Success for EMEA & APAC. As Senior Manager of Customer Success for EMEA, they were responsible for post-sales activities and team management. During their tenure, they successfully grew the team, maintained high customer satisfaction scores, launched improved playbooks and processes, and led projects to improve customer training and onboarding. Before joining Workiva, James worked as a Customer Success Manager and Senior Customer Success Manager within the same organization. James also worked as a Recruitment Consultant at Undutchables Recruitment Agency and as a Claims Assessor at CommInsure, where they assessed trauma/total and permanent disability claims as well as income protection claims.

James Greig obtained a Bachelor of Applied Science degree in Health Science from the University of Sydney, where they attended from 2005 to 2007. In 2018, they enrolled in the High Potential Leadership Program at the University of Chicago Booth School of Business Executive Education. The completion year for this program is not provided. Additionally, they obtained certification in Workiva Essentials from Workiva in May 2021.