Grace Media offers partners a unique turn-key solution that includes services like CRM, compliance, payments and fraud protection as well as providing a smart and reliable front end for players. 
 
Our game titles are developed by a variety of providers- from well-known studios to disruptive start-ups. Our goal is to ensure that we provide a wide array of quality gaming content that players enjoy.
 
The Grace team has decades of online casino and bingo experience in every service offered, so you can trust you are working with qualified industry experts. 
 
CEO Warren Jacobs has a proven track record as an innovator in developing and scaling many successful e-commerce businesses, and regularly judges top industry events like the Global Gaming Awards. 
 
Supporting Warren is COO Daniel Brookes, who runs the organisation and is also a highly-sought compliance expert invited to speak on industry panels like the London Affiliate Conference. Head of Operations, Charlie Noble, has over ten years of experience in award-winning CRM for outstanding player retention. Head of Customer Support, Chris Eliot, has three decades of managing large contact centre teams that get recognised for excellence in customer satisfaction. Daniel O’Neill, Head of Risk and Payments, has nearly ten years’ experience in his field. 
 
This industry knowledge is evident in the success of brands developed and incubated by the team, including award-winning sites such as Pots of Luck and Kerching. We know what players like and look for in casino and bingo products. 


E-Commerce

Gambling

Payments

Grace Media

Warren Jacobs

This department ensures adherence to regulations while managing operational processes.

Compliance and Operations

This department focuses on managing and executing marketing strategies to enhance customer relationship management and engagement.

Marketing Operations

This department manages employee relations, recruitment, and organizational development.

Human Resources

This department focuses on establishing and overseeing strategic partnerships to drive business growth and collaboration.

Partnership Management

This department oversees regulatory compliance and ensures adherence to legal and organizational standards.

Compliance Management

This department focuses on managing customer relationship strategies and overseeing CRM initiatives to enhance client interactions.

Grace Media

Org chart

Teams

Compliance and Operations

Marketing Operations

Human Resources

Partnership Management

Compliance Management

CRM Management

Offices

Grace Media

Org chart

Teams

Compliance and Operations

Marketing Operations

Human Resources

Partnership Management

Compliance Management

CRM Management

Offices

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