James Nielson

Technical Operations Manager at Gradient AI

James Nielson has a diverse work experience spanning over several companies and roles. James most recently worked at Gradient AI as a Technical Operations Manager starting in March 2023. Prior to that, they worked at Early Warning® as a Technology Operations Manager from January 2019 to October 2022. James also had a stint as an Independent Consultant at JGN Consulting from December 2017 to December 2018. Before that, they served as a Hosted Services Manager at Wipro, where they managed various IT functions from August 2015 to October 2018. James also worked as an IT Manager at TransPac Aviation Academy from July 2014 to July 2015. One of their longest tenures was as a Director of IT and Technical Operations Manager at Valor Global Services from September 2012 to April 2014. In these roles, they oversaw IT projects, managed technical teams, and consulted on technical solutions.

James Nielson has a strong educational background in the field of systems engineering and network and communications management. James obtained their Bachelor of Science Degree in Network and Communications Management from DeVry University, where they studied from 2000 to 2003. Additionally, they attended Arizona State University from 2011 to 2013, focusing on Systems Engineering.

In terms of certifications, James Nielson holds the Jira Fundamentals Badge from Atlassian, which they obtained in March 2023. James also possesses the ISO 20000 Foundation Certification, although specific details about the institution and the time of acquisition have not been provided.

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Timeline

  • Technical Operations Manager

    March, 2023 - present