Letitia Lai

Letitia (Ying-Hsuan) Lai is an experienced sales professional with a strong background in luxury retail, currently serving as a Senior Sales Associate at Graff since July 2018. Responsibilities include collaboration with department stores and conducting CRM analysis to enhance sales performance. Prior experience includes roles at Cartier, where Letitia held various positions from Boutique CRM Coordinator to Category Supervisor, showcasing exceptional client service and effective analysis of advertising campaigns. Letitia's career began in sales at Reiss and Prada, supported by an early role as an English teacher and marketing intern at CHAUMET. Letitia's educational qualifications include a Master of Arts in Fashion and Textile Marketing from the University of Southampton and a Bachelor of Arts in English Language and Literature from National Dong Hwa University.