Bethany Rochmann

Associate Director, Customer Relationships at GRAIL

Bethany Rochmann has a diverse work experience spanning multiple industries. Bethany recently joined GRAIL as the Associate Director of Customer Relationships in October 2022. Prior to this, they worked at Wheel as the Director of Implementation from January 2022 to August 2022.

From 2016 to 2022, Bethany held various roles at Quartet Health. Bethany started as the Market Operations Manager in October 2016, where they managed relationships with physician users and provided consultations to improve patient care. Bethany later became the Director of Client Operations in November 2017, where they created and led a team to implement customer functions and scaled complex projects.

Before Quartet Health, Bethany worked as a Customer Success Manager at Nowait, Inc. from August 2014 to September 2016. Their responsibilities included managing new client ramp-up, conducting training sessions, and driving product awareness for enterprise partners.

Bethany's work experience also includes serving as a Member of the Board of Directors at OMA: Center for Mind, Body, Spirit from July 2012 to April 2015. Here, they led event planning, managed marketing efforts, and facilitated board meetings.

Additionally, Bethany has experience in the social services sector. Bethany worked at Bethlehem Haven from March 2014 to August 2014, holding the roles of Residential Manager and Service Coordinator. As a Residential Manager, they supervised staff, managed agency schedules, and implemented new policies. As a Service Coordinator, they provided services to recently homeless women and developed service plans for housing retention.

Bethany's early career includes working as a Crisis Worker at Safe Harbor Behavioral Health, Crisis Services from November 2008 to October 2009. Here, they conducted mental health assessments and facilitated hospital admissions for clients.

Overall, Bethany Rochmann's work experience showcases their expertise in customer relationships, implementation, client operations, and social services.

Bethany Rochmann attended Penn State University from 2004 to 2008, where they obtained a Bachelor of Science degree in Psychology.

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Timeline

  • Associate Director, Customer Relationships

    October, 2022 - present