Michael Dawson has extensive experience in business process management and warehouse operations. Currently serving as the Business Process Manager at Acklands-Grainger since September 2013, Michael collaborates with distribution centers in Canada, Mexico, and England to enhance productivity, optimize storage, and reduce operational costs. Prior roles include Subject Matter Expert, specializing in the Manhattan Warehouse Management software, and experience in returns processing. Michael's background includes positions such as Stockroom Coordinator at Pier 1 Imports, Data Processing at G&D Security Card Systems, Financial Controls at Online Resources, and Associate Software Engineer at Motient, where order entry and inventory control systems were developed. Michael holds a degree in Computer Programming and Analysis from Seneca Polytechnic.
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