Alexa Hess is an experienced professional with a strong background in customer success and sales management. Currently serving as a Customer Success Manager at Grammarly since May 2022, Alexa previously worked as a Sales Account Manager at Thermory USA, where a 48% revenue increase was achieved through strategic client engagement and sales projections. At American Family Insurance, Alexa played a crucial role as an Account Manager, consistently surpassing monthly sales goals by identifying cross-selling opportunities. Alexa began the career journey as a Product Implementation Intern at iTriage, focusing on account management and operational efficiency. Alexa is also pursuing a degree from Colorado State University Global, with an expected graduation date in December 2023.
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