Brittney M. is an experienced professional currently serving as the Customer Experience Manager at Marker Learning since April 2024. With a strong background in customer support and operations, Brittney previously held the position of Manager of Member Support at Trust & Will, where achievements included managing a 5-person support team with impressive customer satisfaction metrics. Additional experience includes leadership roles at HopSkipDrive and Earny Inc., where Brittney oversaw client support and community operations. Involvement in the Slack Champions community and as a Brand Ambassador for Grammarly further highlights Brittney’s commitment to enhancing user experiences and driving feature adoption. Brittney holds a Bachelor of Science degree in Human Development and Family Sciences from Oregon State University.
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