Kateryna T. is a seasoned professional in customer success and account management, currently serving as a Senior Customer Success Manager at Grammarly since February 2017. In this role, Kateryna focuses on improving communication and enhancing customer relationships through retention strategies, account reviews, and collaboration with product and marketing teams. Kateryna's previous roles include Senior Account Manager and Sales Support Representative at Grammarly, as well as Invoice Auditor at ControlPay BV. Kateryna's career began as an Analyst at LLC "Research and Education Center 'Innovative Solutions'," with a foundation in customer support as a Senior Customer Support Specialist. Kateryna holds a Master's degree in Economics with a focus on Innovation Strategy, and a Bachelor's degree in Finance from the National University of Kyiv-Mohyla Academy.
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